Decrease customer wait times, improve your services efficiency, and increase your revenues with Wavetecs enterprise queue management solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy that aims to Organise, Engage and Measure waiting and disconnected service areas and enhance customer experience at key touch points.
EnterpriseCustomer Experience Solutions, Customer Feedback and Digital Signage
Enterprise Queue Management has become a popular enterprise technology for organizing crowded waiting areas, and optimizing operational processes using real time data analytics. EQMS leads to higher customer satisfaction, operational cost reduction, increased product promotions and continuous process efficiency.
Information Display Systems: IDS
Digital display technologies enable organizations to share valuable data and media content with customers, partners and employees. LED and LCD displays can be scaled to large sizes and can be centrally controlled using a powerful content management system.
Self Service Kiosks- Interactive Touch screen Displays: ITD
Customizable interactive technologies allow customers and employees to share and receive information by means of an engaging and easy-to-use medium. ITD Kiosks and touchscreen LCD and rear projection screens are being used for bill payments, customer engagement and learning/training environments.